with any privacy-related questions.
1 - Introduction/Overview
By using the Platform, you consent to the collection of certain types of data (outlined below). You should fully understand what we do (and don’t do) with your personal information and data.
We’d also like to offer a brief overview of what you’re consenting to by using the Platform. All of these points will be explained in more detail below.
By using the Platform, you consent to;
The transfer of your information to a 3rd party outside of the country you reside in;
The collection, processing, use, and sharing of your information;
The public availability of certain kinds of personal information you elect to share by registering for an account, and your controls for sharing such information.
2 - Information we collect about you
Visiting and using the Platform does not require you to provide any personal information, however, by electing to register for a user account you will provide us with certain information as you complete the registration process:
To register for an iPlay account, you must provide us with a valid email address as well as your age and gender. If you use Social Login (e.g. Facebook) to sign up, we may receive some of this information from the social network. You may elect to provide us with certain other personal information - personal/artist biography, hometown, and links to your profiles on other social media platforms (Facebook, Twitter, etc).
We also collect and display the date of your initial user registration on your user profile as a month and year - e.g. August ‘14.
You will also provide certain personal data if you use our Contact Us tools, on-site forms, or send us an email regarding support, your account, or other topics.
You may also provide other personal information through your use of the site and posting of audio material, in the track description, comments, or title fields.
Data we collect on usage, analytics, and cookies:
By using the Platform, you consent to our use of different technologies and methods that collect information about how you use, access, and interact with the Platform, which may include any of the following;
Technical data such as your IP Address, geolocation, cookie data, URLs visited, mobile device ID and information, device attributes, operating system, network connection, browser type, language, and mobile app version.
Details of any searches you make using the iPlay search tools, including the date and time searches were made.
Metrics concerning the duration, time, and frequency of your visits to and interactions with the Platform. Details of your subscription (if applicable), as well as information about your interactions with the Platform, specifically including but not limited to: plays, favorites, re-ups, playlist use, and interaction with other iPlay members and/or artists.
Device sensor data including lat/long, geolocation, altitude, and measurements from your mobile device's gyroscope, GPS receivers, accelerometers, and other sensors.
Details of your interaction with any third-party apps, widgets, modals, and/or advertisements which are linked to or made available on the Platform.
Information about the website you visited immediately prior to your interaction with the Platform. Details of any content (music, song information, descriptions) you upload to the Platform.
Details concerning your interaction with any Platform methods of communication specifically including but not limited to emails and push/in-app notifications, such as whether you opened and/or clicked on such messages.
We may also obtain information about you from any 3rd party providers/partners and/or advertisers on the Platform which measure ad interaction.
3 - How we use your information
We may use your information for any of the following purposes;
To operate your iPlay account, and to identify you when you use the Platform. Your email address and password are used for this identification;
To identify you and your actions (uploads, favorites, re-up’s, comments, etc) on the Platform; To provide technical functionality to the Platform; for research and development of new products, services, or functionality; and analyze your use of the Platform;
To provide you with technical support or assistance;
To communicate with you for marketing, support, and/or promotional purposes through email, text message, push, or in-app notifications;
To detect fraud or attempted manipulation of our charts, trending sections, or proprietary algorithms. iPlay expressly reserves the right to remove any and all content from the Platform that iPlay in its sole discretion reasonably believes is violating any copyright laws and/or is being used in any way, shape or form to manipulate any measurement system on the Platform (specifically including but not limited to any charts, trending sections, proprietary algorithms, play counts, favorites, re-up’s, download counts;
To provide you with advertising, features, information, links, messaging, or other content based on your geolocation and time of use;
To determine the location, orientation, and acceleration of a mobile device;
Information about your subscription tier (Gold, Platinum) if applicable;
To show you relevant ads on behalf of advertisers and/or sponsors, which may include location and sensor data, along with demographic data you make available to us or through connected third party services, recent search history, and behavior with content, ads, or other users on the Platform;
To provide you with a customized experience on the Platform.
To provide the content creators and rightsholders who provide audio content to the iPlay platform with statistics on who is listening to their content.
4 - How we share your information
Information about you or your activity on the Platform may be shared in two ways: the first is information you share via your public profile on the Platform is publicly visible to other users of the Platform and thus is shared and the second is data and information iPlay collects on you (as described in section two above) that iPlay may in their sole discretion share with reputable third parties in hopes of enhancing the Platform, its analytics and services.
Information you share via your use of the Platform:
Any information you provide in your public profile (username, name, location, social media feeds) and/or use of the Platform (plays, favorites, following, re-ups, playlists) is public and may be seen by other users on the Platform or by iPlay administrators.
Information we share:
iPlay will disclose your personal information in any case where it is necessary to do so to comply with a criminal complaint, subpoena, court order, or legitimate law enforcement inquiry.
iPlay may disclose your personal information if we feel it is necessary to do so to protect our intellectual property, rights, business interests, or the safety or reliability of our platform, users, employees, or stakeholders.
iPlay may transfer your information to any person or party that acquires all or a substantial portion of our company or assets, or in the case of a merger, acquisition, or if the company becomes insolvent.
A cookie is a small file placed on your computer or mobile device when you visit a website which helps our site and our 3rd party advertising and data partners recognize your device the next time you visit the site. Cookies are essential for many simple functions such as recognizing a repeat visitor as logged in, and providing access to your account, favorites, playlists, and profile. iPlay utilizes two common types of cookies - session based cookies (which expire once you close your web browser) and persistent cookies (which stay active until deleted or deactivate after a set period of time). Other technologies include pixel tags (transparent images which help us determine if a page or email has been viewed by a user), web beacons (also known as web bugs, which serve a similar function to pixel tags), and web storage. Additionally, mobile users may be tracked using Device ID and/or hashed data to identify repeat mobile usage. These combined technologies are used both by iPlay and our 3rd party partners to ensure essential Platform functionality; target, serve, measure, and track advertising delivery, targeting, optimization, and performance; measure Platform analytics and usage; and to measure user and audience behavior, trends, demographics, and location.
iPlay does not currently respond to or acknowledge Do Not Track (DNT) requests.
6 - Accessing and updating your information
You may update your personal information at any time by visiting your Dashboard page in your user profile. Please bear in mind that profile data that is updated may take a few hours or another reasonable period of time to update internally.
Your data will be deleted if you delete your account which can be done by accessing your account on our desktop site and clicking the “Delete account” button. However, please bear in mind that it may still show up on internet search engines for some time after deletion due to caching.
Please note, logging out of or deleting the mobile app from your device does not delete your user account.
Users accessing iPlay from an android or iOS mobile device may opt out of any sales of their personal information by using their mobile platform settings (on iOS, by enabling the “Limit Ad Tracking” setting, and on Android devices, by enabling the “Opt out of Ads Personalization” setting).
FOR European and California Users: In the event you withdraw your consent for iPlay to collect data from you, you shall have the right to obtain from iPlay the erasure of personal data concerning yourself without undue delay and iPlay shall have the obligation to erase your personal data without undue delay.
In the event you elect to withdraw your consent for iPlay to collect data from you, you can contact us by sending an email [email protected]
from the email address associated with your account OR by logging into your account and submitting a support ticket requesting that iPlay erase any and all personal data concerning yourself. Once received, iPlay shall process your request in the order it was received and shall erase your data without undue delay. You may use these same methods to request that iPlay send to you all the data we have stored that is related to your account.
7 - Links
8 - Children
The Platform is not intended for use by those under the age of 13. We never knowingly or purposefully collect information from anyone under the age of 13, or under the legal age limit in their respective territory (“Age Limit”), under any circumstances. If you are under the Age Limit, you should not use the Platform and are expressly prohibited from registering for a user account, or transmitting any data or personal information on the Platform. If you are the parent/guardian of a child under the Age Limit and believe we have collected such information, please contact us immediately at [email protected]
and it will be promptly removed.
Please contact [email protected]